One of the ways
that technology can help innovate and improve giving is to use it to take a
closer look at your supporters’ database using Wealth Intelligence; there might be some “hidden gems” in there.
Wealth
Intelligence is the identification of liquid asset millionaires, or put another
way the identification of those individuals who can give or who can influence a
single gift of at least £5,000. Through factually
researched information sources such as the Times Rich List, Debretts, Who’s Who
and Dash, a Wealth Intelligence Database has been prepared by fundraising
researchers, such as Prospecting For Gold, and this database has developed
significantly over the past 20 years or so.
A number of
organisations, including the team at AdvantageNFP as well as other
reputable data cleaning and profiling agencies (e.g. CCR Data and Prospecting
For Gold), provide a wealth intelligence
matching service for your CRM database. This
identification can be as simple as flagging the liquid asset millionaires in
your database, so they can be “ring fenced” for specific fundraising activity
or excluded from general activity, right through to detailed profiles that
present their giving history, wealth band, share ownership, employment details,
etc. All of this data can be loaded back
into your CRM database for subsequent research, mailing activity, etc.
The effects
can be quite dramatic and are perhaps best illustrated by three case
studies. Each shows the difference
wealth intelligence can make to an organisation’s fundraising efforts.
In 2008, an
animal shelter charity ran a wealth screening exercise and tagged their
database of supporters with a single wealth tag. They ran a “tea and cakes”
afternoon, for a new cattery, inviting the tagged individuals to attend. This
single event raised over £10,000 in just one afternoon.
In 2009, a
leading university ran a wealth intelligence screen against their data. They
identified a liquid asset millionaire alumnus, already giving, but just £50 per
month and with a greater potential gift capacity. After data mining, using the extended profile
available from the Wealth Intelligence Database, they arranged a face to face
visit. The conclusion of that meeting was
the receipt of a donation cheque for £500,000.
In 2009, an
international development charity used the wealth screening process to identify
liquid asset millionaires across its entire live data set. These supporters were wealth tagged on the
database and a relationship building process was initiated. These potential high value donors have
received tailored communications about the organisation’s work and have been
invited to an evening event with keynote speakers. The emphasis with this project was to build
relationships with these supporters so they identify with the organisation, the
aim being sustained funding in future rather than one off donations.
Given the
current global economic climate and the considerable effort required to recruit
new supporters, identifying those individuals with a greater gift capacity in
your existing database makes real sense. Fundamentally it is about asking for the right gift value, from the
right person, at the right time, and any technology that can help you with this
process has got to be worth investing in.